Frequently Asked Questions
1. Is your Site Secure?
Yes. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from our ecommerce servers as well as your computer. SSL encryption works by forming a matched pair with the transmission from your computer transmission and our server, so that only data to and from these sources can be valid.
2. Is the bracelet waterproof?
Yes! Enusia bracelets are built to keep up with your everyday life. They're waterproof up to 50 feet when properly closed, so you can wear them in the shower, pool, steam room, or even while doing dishes—no need to take it off!
3. How do I ensure my bracelet is securely closed?
To maintain its waterproof seal, please check the closure daily or every other day to ensure it's fully secured. If you notice any loosening, simply re-tighten to keep your pills safe.
4. Can I wear my bracelet every day?
Absolutely! Our bracelets are made for daily wear and an active lifestyle. Whether you’re swimming, working out, or just going about your day, Enusia is designed to stay with you.
5. What size should I choose?
To find the perfect fit, measure your wrist and refer to our size guide:
Small: 6" – 6.5"
Medium: 6.75" – 7.25"
Large: 7.5" – 8"
For custom sizes, email us at info@enusia.com.
6. How much medication can the bracelet hold?
The storage compartment is designed to fit a variety of pill sizes, making it very universal for different needs. Opening is 8mm and 17 .3mm long It can hold:
Flat round pills such as Diazepam, Xanax, and multiple nitroglycerin tablets.
Larger pills up to a 500 mg Tylenol or a typical ibuprofen-sized pill.
If you have specific pill size concerns, feel free to reach out to is at info@enusia.com
7. Is the bracelet made from hypoallergenic materials?
Yes! Our bracelets are crafted from stainless steel with a protective coating to prevent tarnishing and irritation. Additionally, we can custom-make bracelets using stretch elastic material that is latex-free This makes them a great option for those with sensitive skin.
If you need a custom hypoallergenic option, please reach out to info@enusia.com for details.
8. How do I clean my bracelet?
For daily maintenance, simply wipe it down with a soft cloth. If needed, use mild soap and water to clean. Avoid harsh chemicals that could damage the finish.
9. Can I travel with my bracelet?
Yes! Enusia bracelets are TSA-friendly and designed to make carrying medication easier while on the go. They are made from stainless steel, meaning they should not cause issues during airport security screenings. However, if asked, you can let security know that it contains a small pill storage compartment for medication.
10. Do you offer custom engraving?
We are currently exploring engraving options. Stay tuned for updates or reach out if you’re interested!
11. Do you offer bulk orders or wholesale pricing?
Yes! We offer bulk order discounts for hospitals, clinics, first responders, corporate wellness programs, and other organizations. We also provide wholesale pricing for retailers interested in carrying Enusia products.
For bulk order pricing and wholesale inquiries, please contact us at info@enusia.com.
12. What is Enusia’s return/exchange policy?
At this time all sales are final. Due to the finality of your purchase, please contact us with any questions about measurements and scale. We want you to love your Enusia bracelet! We understand occasionally the item might not match your expectations. If you’re not completely satisfied please reach out within 48 hours of receipt to info@enusia.com. The item must be in its original condition. We are here to help and will be more than happy to help answer any concerns and questions before making a purchase
13. What if I need help choosing a bracelet?
We’re happy to help! If you need assistance with sizing, style selection, or have questions about pill storage, contact us at info@enusia.com, and we’ll be glad to assist.
14. Do you sell or share my personal information?
We will never share your e-mail address or personal information with any third parties. Any information collected on this website will be used for fraud control, order verification, or internal marketing purposes only.
15. Do you ship to a PO BOX or APO/FPO Address
No, Enusia.com is unable to offer shipping to P.O. boxes and APO/FPO addresses.